FREQUENTLY ASKED QUESTIONS

Tim & Scott were! Our episode aired Friday 20/10/23 (season 15, episode 4). To see the full episode, click here.

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We accept credit cards, debit cards and AfterPay.

Order will be processed the next business day after the order is received. We ship via Australia Post and orders generally take 5-7 business days to arrive

Yes, same day cancellations are possible. Please send us an email on the day you placed your order and let us know the reason you’re cancelling. Any cancellation requests after the day of purchase cannot be guaranteed given the dispatch process but we will try our best to accommodate your request. All refunds will be processed within 24-48 hours of request and funds may take 2-5 business days to reflect back in your account after processing.

PaddleSmash comes with:

• 1 Net System
• 1 Foldable Base
• 4 Paddles
• 2 Balls

You may return or exchange your purchase at any time within the first 14 days after delivery. Please see our returns page for more info.

PaddleSmash is best for players ages 14 and above.

No, but it does take around 10 minutes to get through the learning curve. Take the time to familiarize yourself with the rules and be patient. It will be worth it.

For videos and a full set of rules, visit our How to Play page.

You get 2-3 touches (think bump, set, smash) to return the ball. If the attacking team lets the ball hit the ground, or doesn't hit the ball back into the court and over the net, the other team scores a point.

The first team to score 11 points wins (win by 2).

Four players (2 v 2) is optimal, but playing with 3 players aka King's Court is a ton of fun too. 

1 v 1 is a good version to play for beginners or younger players as they are getting used to the game but much less fun for more advanced players who learn quickly how to hit unreturnable shots.

See our How to Play page for rules on those versions.

Definitely! We've included 4 wooden pickleball paddles PaddleSmash, but composite paddles also work great.

You bet! The pickleballs we provide with PaddleSmash are an indoor/outdoor hybrid that we think are ideal for the plastic court surface. That being said, regular outdoor or indoor balls work great too.

Check out this handy clip on how to pack up you PaddleSmash Set.

The case is the base! Take a look at the setup instructions here.

You bet! You can download a PDF of our instructions here.